Things break. A leaky faucet, a flickering light, a broken appliance, it’s all part of living in any home, even a rental. The good news is, when you rent from Grant & Main, you are not on your own. Our Detroit Property Management team is here to make sure problems get fixed.
Here is what to do when something breaks in your rental and how we help at every step.
Don’t Try to Fix It Yourself
Unless the problem is very minor, like tightening a loose cabinet knob, avoid attempting repairs on your own. Doing so might accidentally make things worse or violate your lease. Grant & Main encourages all tenants to report issues right away so our professionals can handle it safely and correctly.
Submit a Maintenance Request Online
Use the tenant portal to submit a request. Be as detailed as possible and include photos if you can. This helps our Detroit Property Management team diagnose the problem faster and send the right technician the first time. At Grant & Main, we make this process quick and user friendly.
Know What Qualifies as an Emergency
Emergencies include anything that affects your safety or could cause serious damage, like flooding, no heat in winter, or a gas smell. Our Detroit Property Management team is on call 24/7 to protect your safety and your home.
Be Available for Repairs
After you submit a request, someone from the Grant & Main team or one of our trusted vendors will reach out to schedule a visit. If you cannot be home, let us know if there is a way to access the unit or reschedule as needed.
Follow Up If Needed
Sometimes a repair may require a return visit or special part. If you do not hear back in a timely manner, follow up with us. At Grant & Main, we believe that good Detroit Property Management means clear communication and fast resolutions.
No one likes dealing with repairs, but you should never feel like it is your problem alone. With Grant & Main, you get responsive service, clear next steps, and peace of mind because that is what great Detroit Property Management is all about.
Grant & Main
Detroit Property Management
Located in Detroit, Michigan
For more information:
(313) 246-9280
info@GrantMain.com