INVESTOR SERVICES

Managing residential properties requires a comprehensive approach to ensure the satisfaction of both property owners and tenants. By focusing on every aspect, from acquisition to tenant selection to property maintenance, we create a positive living experience for tenants while maintaining the value and integrity of the properties for our investors.

Schedule your FREE consultation today!

Wondering what Grant & Main can do for your real estate portfolio? We’d love to talk.

Acquisition

We help navigate the complex process of acquiring investment properties. Our process begins with a thorough understanding of an owner’s investment objectives, budget, and preference and by leveraging our market knowledge, we identify potential properties. 
 
Once a property is selected by an owner, we begin our in-depth due diligence process, followed by negotiating to secure the best possible terms and purchase price. In the final stage, we coordinate the closing, ensuring all necessary paperwork and legal requirements have been met to facilitate a smooth transition of ownership.

Disposition

Our disposition services play a crucial role in the property management cycle, allowing property owners to sell properties efficiently and effectively when they no longer wish to own them.  We start with a market analysis, assessing comparable properties and local market conditions to develop a pricing strategy. We then put together an effective marketing campaign to attract potential buyers and once a buyer expresses interest, we arrange for showings and negotiate to reach mutually agreeable terms.  In the final stage, we coordinate the closing, ensuring all necessary paperwork and legal requirements are met to facilitate a smooth transition of ownership.

Property Inspection

Our property inspection process plays a vital role in ensuring that an owner’s property is well-maintained, identifying potential issues promptly, and managing the landlord-tenant relationship effectively.
 
We begin with a comprehensive move-in inspection to document the property’s condition before occupancy, followed by periodic inspections during a tenant’s occupancy to assess the property’s condition and to ensure compliance with lease terms.  
 
When a tenant is preparing to move out, a move-out inspection is conducted to compare the property’s condition with the move-in inspection report.  This helps determine if there is any damage beyond normal wear and tear. 
 
All inspections are thoroughly documented, and often include photographs and/or videos to provide a clear record, followed by the property manager taking appropriate actions based on the inspection findings. This may involve scheduling repairs or maintenance work, discussing necessary improvements with the property owner, or deducting repair costs from the tenant’s security deposit. 
 
Our comprehensive inspection process helps maintain the property’s condition, address maintenance needs promptly, and provide a transparent assessment of the property’s condition throughout tenancy.

Marketing

Our effective property marketing strategies aim to maximize exposure, generate interest, and ultimately facilitate successful property transactions. We begin with conducting market research to determine the appropriate rental price for the property to remain competitive, while simultaneously creating a compelling and accurate property listing, utilizing various online listing platforms, real estate websites, and social medica channels to advertise and promote the property.  We include high-quality professional photographs to effectively showcase the property’s features and create a positive impression.
 
Using analytics and metrics, our team tracks the effectiveness of marketing efforts to evaluate performance and make necessary adjustments to optimize results. A comprehensive marketing approach increases the chances of finding the right individual who will appreciate the property’s value and meet the owner’s objective.

Leasing

Residential leasing services help property owners navigate the complexities of finding, screening, and managing tenants. By leveraging our expertise in marketing, tenant screening, lease administration, and tenant relations, we secure reliable tenants and maintain a positive landlord-tenant relationship throughout the leasing process.  We arrange and conduct property showings to interested prospective tenants. We highlight the property’s features, answer questions, and address any concerns potential tenants may have during the viewing process.
 
After our rigorous tenant screening process, we prepare the lease agreement, ensuring all necessary terms and conditions are included and facilitate the lease signing process. 

Tenant Selection

Selecting the right tenant is crucial for maintaining a harmonious living environment and minimizing potential issues. The goal is to identify reliable, responsible, and financially qualified individuals or families who will be a good fit for the property and adhere to the terms of the lease agreement.

Our rigorous tenant screening process helps ensure that we find reliable and responsible individuals who will respect the property and adhere to the terms of the lease agreement. Our through process results in an exceptionally low eviction rate and unprecedented collection rate, generating high retention and occupancy.

Construction Management

Our construction management services involve overseeing and coordinating all aspects of a construction project on behalf of the property owner. We begin by collaborating on the planning and designing of the project, solicit bids, evaluate proposals, and help the property owner make informed decisions regarding contractor selection. We prepare detailed cost estimates and work closely with the property owner to establish a realistic budget and manage costs throughout the construction process.

We stay in constant communication with the owner and provide regular progress reports, keeping them informed about the status of the project, any challenges or delays, and the overall progress towards project completion. Our process ends with ensuring that all required inspections, certifications, and documentation are obtained and perform a final walkthrough. By effectively managing resources, timelines, costs, and quality, we contribute to the overall success and satisfaction of the property owner.

In-House Maintenance

Our in-house maintenance team plays a pivotal role in ensuring the properties under our management are well-maintained, with prompt attention given to repairs. Through our preventative maintenance program, we proactively address potential issues, extending the lifespan of property mechanicals. Our 24/7 call center coordinates with our maintenance team and reliable contractors, ensuring urgent repairs receive immediate attention.

For investors, our vacant home program goes the extra mile by safeguarding and preparing properties. This includes unplugging appliances, turning off water supplies, draining water lines, pulling furnaces and water tanks (stored off-site to prevent theft), and adding an alarm system for added security.

Our Property Management team places a strong emphasis on excellent customer service, utilizing AppFolio’s work order system for tenants to report issues. Regular inspections, prompt repairs, and proactive maintenance work together to prevent minor issues from escalating into major problems.

Through our commitment to timely maintenance and repairs, we demonstrate our dedication to providing quality housing for tenants. This proactive approach not only contributes to the longevity, value, and desirability of the property but also showcases our commitment to delivering superior service and satisfaction.

The advantage of having an in-house maintenance team not only ensures lower costs for investors but also guarantees quality results without compromise.

For instance, when faced with a vendor’s quote of $8.00 per square foot for hardwood floor refinishing, our in-house team delivered a full refurbish at a significantly reduced rate of $2.00 per square foot. This not only translates into substantial financial savings for investors but also ensures a seamlessly managed project internally.

In compliance with Eastpointe city requirements, our in-house team proactively addressed the need for 3-way switches at the bottom of stairs. Instead of incurring potentially costly installations, they researched and implemented a cost-effective solution—an innovative battery-operated switch. This not only adhered to regulations but also resulted in substantial savings for the investor.

These examples illustrate our commitment to providing investors with practical and budget-friendly alternatives without sacrificing quality. Our in-house maintenance team’s proactive approach and resourcefulness contribute to the overall success of projects, ensuring investor satisfaction and value for money.

Transparent Pricing

Transparent pricing provides clear and upfront information regarding the costs and fees associated with our services. It involves openly communicating the pricing structure, service fees, and any additional charges that property owners may incur, and our fees are clearly outlined in our management agreement.
 
Transparency in pricing builds trust between our team and property owners. It allows owners to understand the costs associated with our services and make informed decisions.

City Compliance

As property managers we understand what is involved in navigating various city and local compliance regulations and ordinances including; local zoning and land use regulations, rental licensing and permits, housing codes and inspections, occupancy limits, building codes and safety standards, fair housing law, trash and recycling regulations, tenant rights and landlord-tenant laws, ADA compliance and homeowner’s association rules are just a few. 
 
Ensuring your properties are in compliance with these regulations is crucial for the safety of tenants, the well-being of the community, and to avoid potential legal issues.

In addition to full-service residential property management, we offer a number of additional services à la carte:

Airbnb Management
Condo Management
Utility Management
Marketing & Property Photography
Property Inspections
Due Diligence & Rehab Scope of Work
Flipping Homes

Overall, our commitment to doing things the right way, without taking shortcuts, and providing better quality housing at an affordable price sets a solid foundation for successful residential property management. By prioritizing acquisition, tenant selection, property maintenance, and fair pricing, we have built a strong reputation in the industry attracting both property owners and tenants who value our approach.

Bringing brokerage, leasing, management, and maintenance under one roof creates synergy and the ability to scale your portfolio.  That combined with our expertise and commitment to doing things the right way, without taking shortcuts, allows property owners to enjoy the benefits of property ownership without the associated responsibilities and hassles.

Schedule your FREE consultation today!

Wondering what Grant & Main can do for your real estate portfolio? We’d love to talk.

“I have worked for Grant & Main since they started their business here in Detroit. I do most of the electrical work on their homes and multi family properties. All properties are brought up to code, I also renovate their properties and we do quality work, plumbing, etc. Great company to work with as well as rent from! The management team is second to none!!”

John McReynolds

Contractor