FAQ FOR RESIDENTS
Our specialty is utilizing streamlined processes with custom solutions for each real estate investor. Whether our client has one property or hundreds, we optimize operational procedures while tailoring strategies to meet the unique needs of each individual investor. This approach helps enhance efficiencies, reduce costs, and maximize returns. By combining streamlined processes with personalized solutions, we create a more client-centric approach, enhancing investor satisfaction, and achieving better outcomes for both the investors and Grant & Main.
How do I pay my rent?
Rent payment methods vary, but usually, you can pay rent through online portals, bank transfers, or physical checks. Your property manager will provide you with the preferred payment options.
Who do I contact for maintenance requests?
Contact your property manager for maintenance requests. They will provide you with information on how to report issues and coordinate repairs.
What should I do if I have an emergency maintenance issue after hours?
Most property managers have emergency contact information for urgent issues like leaks or heating problems. Refer to your lease agreement or tenant handbook for instructions.
Can I make changes to the property, like painting or decorating?
This depends on your lease agreement and the property’s policies. Some changes might require landlord approval. Always consult your property manager before making significant alterations.
How often will my property be inspected?
Property inspection frequency varies, but it’s common for properties to be inspected annually or before and after lease renewals. Inspections ensure the property remains in good condition.
What is the process if I want to renew or end my lease?
Lease renewal and termination processes are typically outlined in your lease agreement. Contact your property manager in advance to discuss your intentions and understand the necessary steps.
Can I sublet or have guests stay with me?
Subletting and guest policies vary by property. Always check your lease agreement and communicate with your property manager before having guests stay for an extended period or considering subletting.
What happens if I can't pay my rent on time?
If you’re facing difficulty paying rent, communicate with your property manager as soon as possible. Some managers might be willing to work out a payment plan.
How are security deposits handled?
Security deposit procedures are usually outlined in your lease agreement. Property managers typically conduct move-in and move-out inspections to assess any damage that might affect the return of your deposit.
Are there rules about noise and neighbor interactions?
Most properties have noise policies outlined in lease agreements or community rules. Be respectful of your neighbors, and if you have concerns, discuss them with your property manager.
What happens if I need to break my lease early?
Breaking a lease early often incurs penalties, which are typically outlined in your lease agreement. Contact your property manager to discuss your situation and potential options.
How can I report concerns about safety or security?
If you have safety or security concerns, reach out to your property manager immediately. They can address issues related to locks, lighting, or other safety features.
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“Grant and Main have been managing in the last year almost 100 doors for us, mostly single family homes. They have been the best. Professional, responsive, they know what to do, and how. Megan knows Detroit processes and she is very knowledgable. We are very lucky to have Grant and Main manage our properties. Every month we see better results. More income, more houses tenanted. Very happy.”