TECHNOLOGY

>> Our Take on Technology <<

Our dedication to innovation is tangible through strategic investments in cutting-edge technology, AI, and software tools, marking a transformative leap into a new era of operational efficiency.

The integration of AI has played a pivotal role, with implemented tools optimizing our operations. This not only enhances internal processes but also establishes improved communication channels and transparency for our valued clients. Residents benefit from our commitment to innovation as well, experiencing faster and more responsive services due to the streamlined processes enabled by these advanced technologies.

This proactive embrace of technological advancements not only ensures the future resilience of our operations but also solidifies our position as industry leaders. Our commitment to superior service and results is underscored by our unwavering pursuit of staying at the forefront of evolving technologies. As we continue to evolve with the technological landscape, our forward-thinking approach positions us as a trailblazer, ready to meet and exceed the expectations of our clients and residents alike.

>> AI Integrations <<

Our AI leasing assistant, “Lisa,” revolutionizes efficiency by scheduling showings six days a week, accommodating up to nine prospects per tour. This amounts to an impressive 85 showings, engaging with 756 prospects weekly, ensuring a robust and active leasing pipeline.

Lisa further enhances our responsiveness by adeptly handling over 600 guest cards weekly, streamlining the inquiry process and providing potential tenants with timely and accurate information.

Meet “Sarah,” our AI customer service virtuoso. Sarah plays a pivotal role in maintaining a high level of resident satisfaction by promptly responding to resident requests and inquiries.

Sarah conducts quarterly check-ins with tenants, ensuring their needs are met and concerns addressed, while also proactively reaching out to tenants 90 days before their lease expires to facilitate a smooth renewal process.

Sarah goes the extra mile by providing tenants with updates on work orders and following up after completion, continuously learning and adapting to our policies and procedures to respond more accurately and efficiently. She even actively seeks and solicits Google reviews, contributing to a positive online presence and reputation for our property management.